FRAMEBOOST

Warranty

Warranty, RMA, transit protection, and refund information for FrameBoost orders.

Warranty Coverage

FrameBoost systems include a standard 3-year warranty. Extended warranty options may be available at checkout for supported products.

Covered Support

  • Hardware faults covered under warranty terms
  • Dead on arrival or defective product assessment
  • Support for FrameBoost-built systems and verified parts

RMA Process

Warranty, DOA, shipping damage, or defective product claims should be submitted through the customer account RMA process.

What To Include

  • Order number
  • Issue description
  • Photos or evidence where relevant

Transit Protection

If priority protection is selected at checkout, delivery damage, loss, or theft claims are reviewed under the protection terms shown at checkout.

Refund Policy

Refund requests are assessed based on product condition, order status, warranty terms, and Australian Consumer Law. Processed custom PC orders are not covered by change-of-mind returns.

Contact

For warranty, RMA, or refund questions, contact support@frameboostpc.com.